| | | | TRAINING COURSES OFFERED - SALES & MARKETING / CUSTOMER SERVICES
:: Marketing skills for non-marketing executives :: Understanding Marketing Management :: Negotiating to win :: Strategic sales planning & development :: Motivating & building winning sales team :: Excellent customer services :: Telephone courtesy
- FINANCIAL MANAGEMENT
:: Practical accounting systems :: Finance for non-financial executives :: Balance scorecard :: Basic budgeting for finance/account personnel
- HUMAN RESOURCES MANAGEMENT
:: Training needs analysis :: Train the trainer :: Managing difficult people :: Termination of employment :: Managing performance appraisal :: Human resource planning :: Managing employee motivation :: Succession planning :: Compensation& benefits management :: Supervisory skills :: Coaching & counseling
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